Privacy policy

Last updated: October, 2024

Atelier 758 ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from atelier758.com (the "Site"), or when you engage with our services, including space planning, furnishing, styling, and textured art workshops (collectively, the "Services").

By using our Site or Services, you agree to the collection and use of information in accordance with this policy. If you do not agree to this Privacy Policy, please do not use or access our Site or Services.

Personal Information We Collect

We collect several types of personal information, including:

1. Information You Provide Directly:

  • Contact details (name, email address, phone number, mailing address)
  • Order details (shipping and billing addresses, payment details)
  • Account login details (username, password)
  • Communications with us (e.g., customer service inquiries)

2. Information Automatically Collected:
When you access the Site, we may automatically collect information about your device and usage through cookies and similar technologies, including:

  • IP address, browser type, and version
  • Time zone, device operating system
  • Information about your interactions with our Site

3. Information from Third-Party Services:
We may receive personal information from third parties, such as payment processors or shipping companies, to complete transactions.

How We Use Your Personal Information

We use your information to:

  • Fulfill orders, including processing payments and arranging shipping
  • Communicate with you about your orders or our Services
  • Improve and optimize our Site
  • Provide customer support and respond to your inquiries
  • Prevent fraudulent or unauthorized activities

Sharing Your Personal Information

We may share your personal information with:

  • Service providers such as Shopify, our e-commerce platform, to power the Site
  • Payment processors to facilitate secure transactions
  • Shipping partners to fulfill orders
  • Third-party marketing partners for advertising purposes, as allowed by law
  • Legal authorities, if required for compliance with regulations

Cookies

We use cookies to enhance your browsing experience and improve our Services. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Site.

For detailed information on the types of cookies used by Shopify, please visit their Cookie Policy.

Data Retention

We retain your personal information as long as it is necessary to provide the Services or comply with legal obligations. If you request account deletion, we will delete your information unless required to retain it by law.

Security of Your Information

We take reasonable measures to protect your personal information. However, no online service is completely secure, and we cannot guarantee the security of your data. Please use caution when sharing sensitive information.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access or request a copy of your personal information
  • Right to correct inaccuracies in your data
  • Right to request deletion of your personal data
  • Right to opt-out of marketing communications

To exercise these rights, contact us using the details provided below.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before submitting personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.